Legal notice

LEGAL NOTICE

Last updated: 23 August 2026

This Legal Notice provides the legal and business information relating to the operation of the MY ADORN UAE online store and website at www.shopmyadorn.ae.

1. Business Identification

 

2. Website Operator

The website www.shopmyadorn.ae is operated by MY ADORN for the online sale of jewellery, fashion accessories, gifting products, and other products made available through the UAE store.

Orders placed through this website are processed by MY ADORN in accordance with the product information, prices, payment options, shipping terms, return conditions, and other policies displayed on the website.

3. E-Commerce and Consumer Information

MY ADORN aims to provide customers with clear and accurate information regarding products, prices, payment methods, delivery, returns, refunds, exchanges, and other material conditions before an order is completed.

Product descriptions, photographs, availability, prices, promotions, delivery options, and other information may be updated from time to time. Where an error or material inaccuracy is identified, MY ADORN may correct the information and, where necessary, contact an affected customer.

4. Prices, VAT and Payment

Prices on the UAE website are generally displayed in United Arab Emirates Dirhams (AED). Applicable UAE VAT, delivery charges, Cash on Delivery charges, gift-wrapping charges, or other service fees, where applicable, will be displayed or communicated before the order is completed.

Available payment methods are those shown at checkout and may include card payments, Aani, supported digital payment methods, and Cash on Delivery where available.

5. Product Information

MY ADORN makes reasonable efforts to ensure that product descriptions and photographs are accurate. However, colours and appearance may vary slightly because of photography, lighting, screen settings, handcrafted characteristics, plating, stone placement, or manufacturing variations.

Customers should review the product description, material information, size details, care instructions, and any product-specific conditions before purchasing.

6. Shipping, Returns and Refunds

Shipping, delivery, cancellation, return, refund, exchange, and damage-claim matters are governed by the policies published on www.shopmyadorn.ae, including the Shipping & Delivery Policy and the Return, Refund & Exchange Policy.

Customers are encouraged to review these policies before placing an order.

7. Intellectual Property

Unless otherwise stated, the MY ADORN name, logo, branding, website content, product photographs, graphics, descriptions, videos, and other original content displayed on the website are owned by or lawfully used by MY ADORN.

No content from the website may be copied, reproduced, republished, distributed, or commercially used without prior written permission, except where permitted by applicable law.

8. Third-Party Services

The MY ADORN online store is powered by Shopify and may use third-party payment providers, courier companies, analytics services, advertising platforms, and other service providers to operate the website and fulfil orders.

Where customers use a third-party service, the relevant provider's own terms and privacy practices may also apply.

9. Privacy and Personal Data

Personal information collected through the website is handled in accordance with the MY ADORN UAE Privacy Policy and applicable UAE requirements. Customers should review the Privacy Policy for information about the collection, use, disclosure, retention, and protection of personal information.

10. Limitation and Consumer Rights

Nothing in this Legal Notice, the Terms of Service, or any other MY ADORN policy is intended to exclude, restrict, or waive any consumer right that cannot lawfully be excluded or restricted under applicable UAE law.

Where any website term conflicts with a mandatory requirement of applicable UAE law, the mandatory legal requirement will prevail.

11. Governing Law

This Legal Notice and the operation of the MY ADORN UAE website are subject to the applicable laws of the United Arab Emirates. Any dispute will be handled in accordance with applicable UAE law and the jurisdiction of the competent UAE authorities or courts, as applicable.

12. Contact and Complaints

For questions about MY ADORN, an order, a complaint, or any legal or consumer-related matter, please contact us using the details below:

Email: supportmyadorn@gmail.com

UAE Customer Support: +971 56 674 1404

Website: www.shopmyadorn.ae

Business Address: Office No. BC-890628, 26th Floor, Amber Gem Tower, Sheikh Khalifa Street, Ajman, United Arab Emirates

13. Key Business Information in Arabic | المعلومات التجارية الأساسية